At Sort/Hvid we look forward to welcoming our audience back into the theatre. When we meet again these initiatives will be implementet:
What can I expect upon arrival at Sort/Hvid?
We open the doors well in advance of the show so that you are able to go to the bar and ticket sale and to find your seat without waiting in line for too long. There will be markings on the floor and directions for where to go.
How is cleaning done?
As always, Sort/Hvid wants to present a clean theatre to our audience. All surfaces, toilets etc. are therefore cleaned both before and during the show so that you can safely use our facilities when visiting.
What about hand hygiene?
We provide hand desinfection for the audience (and staff) both at our toilet facilities and in other relevant places.
How about the staff at Sort/Hvid?
All of our employees will be thoroughly instructed in how to safely interact with colleges and audience. We emphasize that employees with even the slightest symptoms of COVID-19 must stay at home. That applies to performers as well as the rest of our staff.
What happens if a show is cancelled?
As always, if we have to cancel a show, and you bought a ticket, you will have your money back.
If you had tickets for one the cancelled shows in spring 2020, learn about your options here.
What to do if you have a ticket, but show symptoms of COVID-19?
It is important that you do not turn up at the theatre, if you show any symptoms of COVID-19. Instead, send an e-mail before the show to firstname.lastname@example.org, and we will help you to either reschedule or have your money back.